Reverse Logistics Reverse Logistics Management automates returns across multiple channels to ensure you know what's coming back, from whom and why. The system is based on a rules engine that can automate the application of return rules. It also houses vendor return policies and automates the return-to-vendor credit process. Reverse Logistics Management can manage returns both coming and going - from the consumer and to the vendor. By capturing the reasons for returns, you can better monitor quality and vendor performance, and learn more about your customers' purchase and return behaviour. In addition, by returning goods to your supply chain quickly, you can minimize the cost of obsolete goods, and meet customer demand elsewhere. Reverse Logistics Management transforms the returns process by: |
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